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Ordering parts during covid 19
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prmckay1
Posted 4/8/2020 05:31 (#8172895)
Subject: Ordering parts during covid 19


Lone Wolf, Ok
Did a verbal order a week ago,. I called yesterday to get tracking #. I was attacked for not knowing my order #/ tracking #. I thought I had given email to them. But was informed multiple times I had not.

Whatever happened to answering my question? The business gets shipping address,. Credit card info verbally,. Isn't it standard practice to get email? ( Especially if you don't want phone calls)

In these trying times,. Tempers are short. But there is no need to be hateful.

The business is a regular poster here on AG talk. He gives good advice.

PS,. Order aerives today,. I had to look up the tracking #. I believe in going the extra mile for my customers. Hopefully he will too.
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