Posted 7/12/2019 09:22 (#7610426) Subject: Great Customer service from EGO. STRING TRIMMER
We bought this for our dad on fathers day 2 years ago. last month he said it didn't work. So I finally grabbed it out of his garage and checked online with company. has 3 year warranty. Called Ego customer service and a REAL PERSON ANSWERED THE PHONE.!! Well it had not been registered, so once that was done all I have to do is find the receipt and email it back and they will ship out a new battery pack.
This is the way customer service is suppose to be!
Thank You Ego