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Washington Co Ks | I have gone to the top a few times when I had a problem with an employee and they got a call from their boss. I had ordered seed from a local coop once and when I wanted to pick it up I was told that they didn't have any and weren't getting any more in. I contacted the company to find another dealer and the next day I got a call from a higher up at the coop wondering what was going as he had gotten a call from the seed company asking him what was going on. Twice I had a problem with Walmart that nobody at the local store seemed to understand so I got on their website and stated my concern. Both times after a few days I got a call from the local manager. Both times the issue was settled to my satisfaction. I would guess that the seed company wouldn't be happy with a representative causing trouble with a customer and would want to at least hear his side. | |
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