Posted 1/4/2019 20:22 (#7220760 - in reply to #7220562) Subject: RE: Fire proof safe lock issue
Near-north Ontario, French River
I bought a small safe this spring. Check for a small switch on the inside of the door, around the perimeter. At least on the safe I purchased that switch/button must be depressed ( it normally is when the door is closed) in order for the locking mechanism to open up. . Look along the top inside edge of the door, probably directly above where the keypad mounts.