Welcome to AgTalk !
FAQ and Support is mostly for questions about the site and the software.
Here is the page showing all the different forums available for asking questions.
Ask your question and post your picture again over in Machinery Talk
Lots of very smart people participate on Ag Talk and chances are somebody has seen your issue before and hopefully will reply with suggestions and what to check.
Again welcome to Ag Talk.
No problem with you posting this here just trying to get you directed to the correct forum where the most people will see your question and be able to help.