We use google hangouts to talk to kids and Friday it started normally and then we lost the ability to transmit or see anything with our built in webcam. The light lights up and the app starts but nothing shows. I've run the hardware diagnostics and it shows everything is okay with the cam. I've updated my windows 10 the very latest version now and it worked once and the next day it didn't. I plugged in a logitech web cam and the cam app worked with the logitech cam. I would much rather use the built in cam though than the clunky hang on logitech one. 1. the light comes on indicating the web cam is activated 2. diagnostics tests say the cam is okay 3 the app starts without issuing any error messages 4 I have the latest drivers and version of windows 10 5 no other programs are accessing the web cam 6 the Logitech web cam plugged into the USB port works with the camera app |