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| Your situation is common. I don't like it but I figure the shop is going to get that revenue one way or the other. Either higher hourly rate or pad the hours, whatever. The one that smokes me is when you get billed 6 hours for a repair that takes me 45 minute. Then when you look closer they bill a shop supplies and environmental charge of over $100. Then they bill separately for brake clean, shop rags and zip ties.. Actually had this happen. I had a wheel seal out on a semi. The environmental and shop supplies charge was more than the new shoes and seal. They also charged me for 9 cans of break clean and 7 gals of synthetic 75-80. It was the back rear end and probably only a couple quarts low. | |
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Billing Issue - Shop Supplies
