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Brandon, MS | I understand and agree with your attempt to try to cover actual costs. It's honest and noble of you.
But the customer doesn't see it that way. You'd probably be better off billing $500 for labor and consider the supplies, building, heat, etc. as part of the shop rate.
Again, I completely agree with your opinion of what is a supply and what is a special item. And you are trying to do the honest thing, but the customer sees it as a subjective charge, and would rather not see it pointed out so bluntly. It's ticky tacky stuff. | |
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Billing Issue - Shop Supplies
