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mn | Sold a small company a bunch of lights. I had to special order them for him and told him it would be 3-4 weeks. He said that's fine, no hurry. This coming Monday is the 4th week. Starting about 6 days ago the guys father called me wondering where they were. "Needs them now". I told him it should be in the next few days. Since then he has called every single day wondering if they are here. He was getting more upset every time he calls. I told him I would call him the second I see them and he continues to call. He even talked to my wife and hung up on her.
Any advice on how to deal with this guy until his products arrive? | |
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Dealing with a customer who won't stop calling.
