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Orange County NY | After upgrading to win 10 my computer will not take my password. I get a message your device is offline. Tried changing password with no luck. Still stuck at the sign in page. Went into trouble shooting by restarting then restarting while holding down the shift key. Ran a reset computer that didn't fix problem. After the reset the restart, sleep and shut down icon at the lower right corner has disappeared. I need that restart option to get back to trouble shooting and try the return this computer to its original settings option. Is there a way to get the restart button back or restart using keys only?
The message your device is offline is bogus. I'm fully connected. Even hooked up a hardwire with no luck. | |
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