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Shout out for Fujitsu customer support
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Barney
Posted 5/19/2016 09:25 (#5309814)
Subject: Shout out for Fujitsu customer support


West Central, IA

Just had one of the best customer support experiences of my life.  Was struggling with my ix500 scanner since the update this winter, would scan a few pages and then error out.  Got frustrated enough and called customer support this morning (California office).  Beth in customer supported walked me thru about 2 dozen things (scanner and computer related) and we are back in action, even faster than it was before I think.  She spoke perfect English and knew her sh-t!  Plenty of bad customer support experiences out there so thought I would shine some light on a good one once.

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