Posted 5/3/2016 15:18 (#5280302 - in reply to #5279126) Subject: Keep hounding them
Le Sueur VIA St.Thomas
I say keep on them. Most sell you a certain 'speed' but won't guarantee it. Occasional slowdowns are 'to be expected', but what you are getting seems ridiculous!
I would be frustrated, too. Sounds like you are between a rock and a hard place- keep pushing them for solutions