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Shout out to Weber Grills
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conservation cop
Posted 8/12/2015 16:21 (#4729801)
Subject: Shout out to Weber Grills



Gettysburg, PA

I finally splurged and bought a new gas grill.  I went with a Weber although it did pain me to spend so much more for a Weber.  I had a gift certificate to Amazon so I used it on the grill.  It arrived two weeks ago.  I figured on assembling it on Saturday.  Didn't get to it until nearly 5 pm.  I get to step number 4 and realized that the left side frame piece is bent!!!  Dangit, I wanted to get this thing done!!  I get up early on Sunday morning still fuming about my bad fortune.  I go out and take a few pictures of the damaged piece and get on Weber site to find an email.  I email the pictures around 8 am.  At 11:30 I get a response apologizing for the situation and that  new frame piece is on it's way.  I got the part Monday afternoon!  I was pretty happy with that response!

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