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Canon 5000f and Vista operating system
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Chris
Posted 2/28/2015 20:34 (#4421646)
Subject: Canon 5000f and Vista operating system



East central Iowa

My Canon 5000f scanner worked for years.  Canon even gave me a new power supply once. 

Now I can't get it to work, it gives me an error message saying unlock it and disconnect the USB.

It's not locked.  I went to the Canon site and they say there's no driver for Vista.  But I've been using it for years.

I went to a European site and it said they had a driver for Visa 32 bit.  I downloaded it, checked it for Viruses with several programs.  It appears to be the same program I have on the CD that came with the scanner.  When I try to run setup nothing happens.

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