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group admin privileges
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ruraltrav
Posted 10/21/2014 07:12 (#4137815 - in reply to #4137676)
Subject: RE: group admin privileges


What I don't get is why there is not some kind of formal support process or request process in place for her to get this software installed without having to have you do it. I would think there is someone that works with the school district that is the administrator that would be able to handle such a request. How does anything else get installed or fixed when a computer malfunctions? Same person that does that should be able to handle this as well. For instance where I work at we have some call centers that have call and screen recording software loaded on the agents PCs for quality control and if they need to add it to a PC or bring on a new user there is a formal request process that engages all the necessary people in our IT departments to get that account created and the software installed.
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