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Ripley, Ontario Canada | Had a long time NH dealer speak at a farm meeting a couple years ago. He talked about the challenges of dealing with NH management. They are a decent sized dealer in Ontario. He recalled one time when the territory manager came in and told him that NH wanted all the dealership buildings to be the same colour etc etc. The dealer took the manager up to the customers sitting at the counter and asked the customers do you care what colour the building is. They said no, we care that you have our parts. Dealer then told the NH guy, I have been a dealer for xx years you are not the first territory manager I have dealt with, and likely won't be the last, but I am still a dealer. There have been several managers since, and his family still has the dealership..... | |
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